Frequently Asked Questions about Smart PDF Converter

Q. How can I convert my PDF files to another file format?

Q. How do I convert my files to PDF?

Q. If I purchase this program can I install it on my home computers and my work computer?

Q. I do not have an Internet connection on the computer where I want to install the program, can I purchase it on a CD?

Q. Will my license ever expire?

Q. Are there any annual fees or other hidden charges?

Q. I have successfully converted my PDF file to a DOC file but some objects are misplaced. What do I do?

Q. It is really hard to edit converted Word files. What do I do?

Q. When I try to open my converted HTML file, a window appears, with a message: "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer". What do I do?

Q. What is the difference between the Trial version and the Full version?

Q. I don't have a credit card. How can I buy Smart PDF Converter?

Q. I can't find my question here!

Smart PDF Converter Standard

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Smart PDF Converter Pro

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Q. How can I convert my PDF files to another file format?

A. Just select the file you want to convert, choose an output format and an output folder and click the Convert button.

 

Q. How do I convert my files to PDF?

1. Open your file with an editor of your choice. For example, open .DOC files with Word and .XLS files with Excel.

2. Go to the File menu and click Print. You don't have to have a printer connected to your PC

3. Select SmartSoft PDF Printer from the list of printers and click OK. Your PDF file is ready!

Important: Conversion to PDF is available in the Pro version only.

 

Q. If I purchase this program can I install it on my home computers and my work computer?

A. Yes, you just need to download the setup file to your other computers and simply install the program. You will not be charged extra.
 

Q. I do not have an Internet connection on the computer where I want to install the program, can I purchase it on a CD?

A. Yes, please click here. to order the program on a CD.
 

Q. Will my license ever expire?

A. Your license will never expire.
 

Q. Are there any annual fees or other hidden charges?

A. There are no annual fees and no hidden charges. You only pay what you see on the order page.
 

Q. I have successfully converted my PDF file to a DOC file, but some objects are misplaced. What do I do?

A. In Smart PDF Convertor, click Advanced Options, select the DOC tab, and choose the Exact method.

 

Q. It is really hard to edit converted Word files. What do I do?

A. After you set the output format to DOC, click Advanced Options, select the DOC tab, and choose the Flowing method.

 

Q. When I try to open my converted HTML file, a window appears, saying: "To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer". What do I do?

A. The All pages in one HTML page using buttons method uses JavaScript to create the buttons, which you click when reading through the pages. This message does not appear if you upload the HTML document to the Internet; the message appears if you try to access the HTML on a local computer. For the page to correctly display, click the warning sign and click Allow blocked content.

 

Q. What is the difference between the Trial version and the Full version?

A. The Trial version converts only the first three pages of your document.

 

Q. I don't have a credit card. How can I buy Smart PDF Converter?

A. We offer a number of other payment options, such as Paypal, check, and more. You can select one of them during the purchase process.

 

Q. I cannot find my question here!

A. Please contact our Customer Support at Support@SmartPDFConverter.com , we will be glad to help you. You could also enter your information in our feedback form, so we can quickly help you.

 

For more questions: Support@SmartPDFConverter.com